& Exchanges

In rare occasions, delivery of an order may be delayed or postponed. In such event the Company will notify the customer accordingly and inform him/her of revised delivery timescales. 

In the event that the Company delivers to a customer a product that the latter has not ordered or one that has been delivered damaged to the customer, the customer will notify the Company of that event and the latter will have to deliver to the customer the ordered product, without extra cost for the customer, in accordance with the provisions of this clause 3.